Update: Microsoft reveals some details of CRM 3.0
Microsoft will release a new version of its CRM (customer relationship management) software around the end of this year. With the new version will come a special edition for small businesses, a subscription-based license for hosting services, and support for more languages, including Chinese and Arabic, Microsoft said on Tuesday.
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http://www.infoworld.com/article/05/...scrm3.0_1.html