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Q23: Does the customer need licenses for people who don’t directly enter data into or view data from the ERP System?
A: Multiplexing (aka Pooling) is the use of hardware, software (including manual procedures) to reduce the number of devices or individuals that access or use the Microsoft Dynamics ERP solution by pooling connections. Multiplexing does not reduce the number of licenses required to access the Microsoft Dynamics ERP solution. Any user that accesses the Microsoft Dynamics ERP—whether directly or indirectly—must be properly licensed.
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